Pushed to the edge

Was on the phone with a Customer Service Representative this afternoon, who was clearly based in India, and spoke broken English.

I pushed and pushed and pushed until I finally got what I wanted, at which point she said "I'm going to put my ass on the line and..." I don't think she fully grasped what she said.

When you can get a little slang like that out of an Indian Rep, it's a job well done.